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Woolworths Group

Absolutely disgraceful, that Woolworths is the only major retail in Australia to enforce a no change of mind policy. They refuse even with a receipt to give you your money back. Disgusting. They sell items beyond food, but have the arrogance to say no refund, go spend your money in the store only. As if we don't spend enough and regularly. Whoever enforced that rule should be sacked. It might make your bottom line look better in the short term, but in the long term having such atrocious disrespectful customer service to regular customers, will see this company go down hill in the future. They think they are being smart, but they are actually creating long term business suicide. I know every company will take my money, but I watch to see if I return something how they treat me. Woolworths, you have a bad egg at the top of your food chain, with ZERO knowledge of customer service!!

Oh what a waste of time!!!  I went to Big W last Sunday morning and purchased a few things (including a battery operated tooth brush).  I suffer from a severe walking disability as I have had 5 surgeries on my right knee over the past 7 years and for that reason I always try to go to a 'real person' at the checkout as I find it difficult to do the self serve checkout - holding onto the trolley, holding onto my walking pole and scanning and paying for the purchases.  Much to my frustration there was no one at the checkout so I was forced to use the self serve option!!
Anyway when I went to pay I asked for assistance from the only staff member manning that section of the store and she realised that I had accidently forgotten to scan the toothbrush and it was still in my trolley.  I then  did scan the toothbrush but instead of putting it in my shopping bag I must have left it on the platform to the right of the scanner.  It was only yesterday that I realised that I hadn't unpacked the toothbrush so today I thought I would ring Big W at Winston Hills to ask  (and I know this would have been a long shot) if anyone found the toothbrush that I had paid for but accidently did not put in my bag.  I rang the Woolworths phone no......again becoming frustrated that I couldn't speak to a 'real' person but instead spoke to a robot asking many questions and then finally saying that they would transfer my call to Big W at Winston Hills.  You can guess where this is heading....the phone rang for around 3 minutes and then nothing happened until around 7 minutes when the line went dead.  I tried this again in case something was amiss with the first call.  Of course exactly the same thing happened twice.
NOT HAPPY JAN!!!  I hate all this automated crap....you can never speak to anyone....and never get anything resolved.  I know I am old but can we please stop all this not being able to interact with humans.....and be forced to use automatic scanners and then not even be able to phone the shop in question.  When I was younger and working this would have been totally unacceptable.  Real customers spoke to real employees and got real results.  Rant over!!!!

I have just realised why Woolworth's make such a large profit. They save on maintenance. For at least 6 weeks (possibly more) there has been a flashing fluoro light in the loading dock at Circa, Bella Vista. After calls to Head Office and approaches to the store, it's still flashing. Apparently a report has been submitted regarding this issue, but has apparently fallen on deaf ears. Please just replace the diffuser and put a new globe in it. How hard can it be??

Useless bunch of clowns. I got this from Big W part of the Woolworths group and it was damaged in shipping. They are refusing to refund me even though I have lodged a complaint with the office of fair trading and the still won't refund me so today I started proceedings against them with the small claims court/QCat. Don't shop with any part of the Woolworths group they'll rip you off.

Big W is the department store version of Woolworths and offers electrical goods for sale amongst other things. This is a review of the Dyson V7, bought for $399.00.

Dyson V7

POPULARITY
Funkier looking than the old V6s and with improved features, performance and new tabs, the V7 takes the backache out of vacuuming. For nearly a year and a half, I cleaned houses ridden with fine dust, pet dander, pet hair and so on… and I never even had a service until my floor head eventually failed (on newly bought vacuums, Dyson offer parts and labour for 1 year, register your deets for a second!) Keep in mind (as many Aussies have multiple pets) with the intensity of cleaning, this is pretty impressive.
I was well aware before I bought this of the power of cordless Dysons and so my expectations were cautious. But it didn’t let me down.

V7 EVOLUTION
Excluding the V7 Animal Pro, Dyson initially had a V7 without a HEPA filter (grey top) before later adding a purple/blue HEPA filter. If you suffer from allergies or asthma etc, on top of the filters offered, as with the V6 absolute, it made sense to buy a V7. These days, it has a silvery / white cyclone with an easier to access HEPA filter (star shaped) and an improved motorbar with detangling vanes. Impressively, like the V8, the V7 Advanced model has a 40 min battery plus 3 lights, exclusive to this machine.

CLEANING / MAINTENANCE
If you clean your Dysons and maintain them as per Dysons manuals, telephone and online support, in terms of technology and performance, it’s amazing how far they will go and how much they will do. For example, wash your filters, use max power sensibly when needed, remove blockages and tap the cyclone to dislodge fine dust when emptying the bin.

HEPA FILTRATION
The newer V7s swapped the grey top of the first generation V7 for a purple/blue HEPA filter. Trapping 9.97% of microscopic particles such as allergens, pollens, skin cells and pet hair (down to 0.3 microns) fancy words and matched by vacuuming actions, as your bin (and when you clean your cyclone and filter) will testify.

CONVINIENCE
Since I was a kid, cleaning at a friend of my dads with a upright Dyson was in the blood, but admittedly I wasn’t going to be able to do multiple houses with it. So the V7 was a game changer for professional cleaners. Skirting, surfaces, draws, floors… you name it! The V7 enabled cleaners to work independently without lugging a behemoth vacuum around.

SUMMARY
If you are taking your first cordless steps,
the V7 offers lightness, flexiblity and solid power.
Factor in this convinience with the HEPA filtration for health, the ease of use and this remains a sound cordless vacuum that is a must try.

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